Frequently Asked Questions

Find answers to common questions about Calm Puffs

Yes — completely. Calm Puffs are made with plant-based formulas and premium ingredients, and every device is produced in ISO, CE & RoHS–certified facilities that follow strict international safety standards.

Each Puff goes through multiple quality checks before shipping, so you can enjoy Calm Puffs with total confidence.

Each Calm Puff typically lasts 3–4 weeks of regular use.

Our customers love how long they last, and every device is crafted to deliver consistent flavor, smooth clouds, and vitamin benefits until the very last puff.

Once your order ships, you'll receive a tracking number via email. You can use this number to track your package on our website or the carrier's website.

Calm Puffs are made with a simple, clean, and fully transparent formula:

  • Vegetable glycerin — a smooth, plant-derived base

  • Natural plant extracts for wellness and aroma

  • Premium food-grade flavors
    Essential vitamins, depending on the blend

Zero nic

Zero harmful chemicals

Zero synthetic additives

Every ingredient is carefully selected for purity, safety, and a clean, enjoyable experience you can trust.

Calm Puffs are designed as single-use diffusers, which means they are not refillable or rechargeable. This makes them incredibly convenient — you never have to worry about charging cables, maintenance, or refilling. When the diffuser naturally stops, dispose of it responsibly and start a new one.

Being disposable ensures you always get a fresh, consistent experience every time.

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Customer Service Email:

admin@calmpuffs.com

We’d Love to Hear from You!

Got a question, feedback, or need help with your order? Our team is here to make your Calm Puffs experience amazing.

Customer Support Hours:

Monday – Friday: 9 AM – 6 PM EST

We aim to respond to all messages within 24 -48 hours.

Order & Shipping Inquiries:

If you’re contacting us about an order, please include your order number for faster assistance.

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